Works great
Septic Genie product quality , performance service and coaching are great
Septic Genie is a great device as are their supplies. I recommend this company very highly because of quality and most importantly the care and service.
Septic genie works great would definitely recommend.
Working well
My drain field had failed ..this took about 6 months but it completely fixed everything!
if I had one request would be to add instructions.
Wish I installed this earlier. Have had two aerators drown in storm floods. This will hopefully survive a lot longer with no electronics in the tank
Thanks
I really appreciate the Septic Genie staff. I also have been using their product for many years and it has revolutionized my septic tank. My only complaint is that the bacteria pucs are too expensive in my opinion.
Hi, we ordered new bacteria after the pump failed - I had not touched the pump in over five years - so the filter was clogged and caused the pump to fail - so once the pump was replaced and new bacteria added the system started working again. The system doesn’t smell and it’s bubbling away.
Septic Genie is a life saver. It does what it is advertised to do, no BS. I saved thousands of dollars because I did not have to dig up my yard and replace the septic tank nor the leach field.
I think if I had to do it all over again I would install the septic Genie as soon as I put the septic in. I tell my friends and neighbors, it's amazing.
Have had this system for many years. Works as advertised and the customer assistance is outstanding
I purchased the Septic Genie following a large amount of research and three years of having our septic tank pumped every few months. The 500 gallon septic tank and leach bed were installed in 1973. We moved to this residence in 2020. I believe the leach bed had been clogged for many years. I tried every type of additive I could find to clear the tank and leach field. None worked. Bids for a new system were $10,000 - $15,000. I had the tank pumped and let it fill naturally before installing the Genie.
I installed the Septic Genie myself. It was simple and easy. As the instructions warned, the smell was tremendous for the first 24 - 48 hours. Following that the odor was gone. It as been 2 weeks and the overflow has ceased and the level is slowly dropping. There is no longer any scum nor visible solids.
Due to the age of the system and level of clogging I do not expect immediate results.
The Genie is definitely working and I will continue to monitor it as time passes.
This is an easily installed and effective system.
Thank You.
My wife and I currently have four tenants sharing our 2 1/2 story house with us. Before Septic Genie and with just one tenant we were experiencing a failing leach field. It's been over three years now and with just an annual SG Tab were able to live like normal without worrying about back-ups or scheduling laundry.
It really works. It really is a game changer, and the Customer Service is on par with Nordstroms. Most Satisfied, Mike and Julie
From what I can tell it is working awesome when I check levels it where it should be before putting in the system it was over full very happy with the outcome
The lady I spoke to was so very helpful and never made me feel rushed. She made the process of ordering very smooth.
I installed my septic ginie a little over a month ago and i can already tell a difference this is a great product
im thinking to install in my daughter house i will send you video next time
The instructions are clear and easy, lots of pictures. The actual work took about 15 minutes, with just a single Phillips screwdriver. Pump works a bit quieter now, and there is ample bubbling at the output. No problems.
We have had a Septic Genie for about 4 years. We began researching solutions when experiencing water collection in the yard, unpleasant smells, and consultations that advised we may have a failing leach field. In my search I found Septic Genie and we decided to give it a try. We are so thankful we took the risk! The puddles have dried up and we have no more unpleasant smells. All seems to me working beautifully. I would recommend this solution to anyone facing similar septic issues .